Keurig K-Slim + Iced Single Serve Coffee Maker Troubleshooting Guide

Are you facing issues with your Keurig K-Slim + Iced Coffee Maker? Don’t worry, you’re not alone. This comprehensive troubleshooting guide will help you identify and resolve common problems, ensuring your brewer works perfectly and you enjoy a hassle-free coffee experience.

1. Keurig K-SLIM + ICED Brewer Not Brewing

Problem:

Your Keurig K-Slim + Iced coffee maker does not brew coffee despite pressing the brew button.

Possible Solutions:

1. Check Water Reservoir
   Ensure that the water reservoir is filled to at least 6oz (the minimum required for brewing). If the water level is too low, the brewer will not function properly.
   • Action:
     Fill the reservoir to the MAX FILL line. Press the BREW button again to start brewing.
2. Ensure Proper Pod Placement
   A misaligned K-Cup® pod or a pod that isn’t seated properly may prevent brewing.
   • Action:
     Remove the pod, reinsert it correctly into the K-Cup® pod holder, and close the lid completely. Try brewing again.
3. Clogged Needles
   Coffee grounds may accumulate in the entrance or exit needles, blocking the flow of water.
   • Action:
     Use a straightened paper clip to clean both the entrance and exit needles. After cleaning, run a water-only brew cycle to test.
4. Empty Pod Holder
   If the K-Cup® pod holder is not properly inserted, it may result in the brewer not brewing.
   • Action:
     Ensure that the K-Cup® pod holder is properly aligned and locked in place before brewing.

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2. Partial Cup Brewing

Problem:

Your Keurig is brewing only a partial cup of coffee, and the remaining water is left in the reservoir.

Possible Solutions:

1. Purge the Water Lines
   If water is stuck in the system, you may need to purge the lines.
   • Action:
     Power off the brewer. Press and hold the BREW and 12oz buttons for 5 seconds to initiate the purge. Discard the water into the sink.
2. Clogged Needles
   A blockage in the exit or entrance needles can result in incomplete brewing.
   • Action:
     Follow the instructions for cleaning the needles with a paper clip and repeat the brew cycle.
3. Descaling Needed
   Mineral build-up inside the brewer can slow the water flow, causing partial cups.
   • Action:
     Refer to the Descaling Instructions to clean the machine and remove mineral deposits.

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3. No Power or Brewer Shuts Off

Problem:

The brewer does not turn on, or it shuts off unexpectedly.

Possible Solutions:

1. Check Power Connection
   Ensure the coffee maker is plugged into a grounded outlet. Avoid using an extension cord, as it can affect the power supply.
   • Action:
     Plug the brewer into its own outlet, and avoid overloading the circuit with other appliances.
2. Automatic Shut-off
   The brewer has an auto-off feature that activates 5 minutes after the last brew. This helps save energy.
   • Action:
     Press the POWER button to turn the brewer back on if it shuts off after this period.
3. Unplug and Restart
   If the brewer still doesn’t turn on, try unplugging it for 5-10 minutes and then plug it back in to reset.
4. Defective Power Switch
   If none of the above solutions work, the power switch may be faulty.
   • Action:
     Contact Keurig Customer Support for further assistance or possible replacement of the switch.

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Water Overflow Issues

Problem:

Water is overflowing from the coffee maker, making a mess.

Possible Solutions:

1. K-Cup® Pod Misalignment
   If the pod is not properly placed, it can cause water to spill over.
   • Action:
     Check that the K-Cup® pod is correctly positioned in the holder before brewing. Misaligned pods often cause overflow issues.
2. Clogged Needles
   A clogged needle may prevent the proper flow of water, resulting in overflow.
   • Action:
     Clean the exit needle and entrance needle following the instructions in the manual.
3. Overfilled Reservoir
   Ensure that the water level is below the MAX FILL line.
   • Action:
     If the water level is too high, the machine may overflow. Refill the reservoir to the recommended level.

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Grounds in Coffee

Problem:

You notice coffee grounds in your brewed coffee.

Possible Solutions:

1. Clogged Needles
   Grounds can get stuck in the entrance or exit needles, resulting in a mess.
   • Action:
     Use a paper clip to clean the needles. Follow the manual’s instructions to ensure both needles are free from blockages.
2. K-Cup® Pod Holder Cleaning
   If the K-Cup® pod holder isn’t cleaned regularly, it can accumulate grounds and affect brewing.
   • Action:
     Clean the K-Cup® pod holder and funnel regularly, as mentioned in the user manual.

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Keurig K-Slim + Iced: Cleaning and Maintenance

Why Regular Cleaning is Essential:

Regular cleaning ensures the coffee maker operates at peak performance and delivers the best tasting coffee. It also helps extend the lifespan of your brewer.

Routine Cleaning Tasks:

Component	Cleaning Frequency	Cleaning Method
Water Reservoir	Weekly	Wipe with a damp, lint-free cloth. Let dry completely before refilling.
Drip Tray	Weekly	Empty and rinse with warm soapy water.
K-Cup® Pod Holder	After Each Brew	Remove and clean with warm water and a soft cloth.
Exterior of Brewer	Weekly	Wipe with a damp, non-abrasive cloth to maintain appearance.

Pro Tip:

Use Keurig® Rinse Pods to help maintain the cleanliness of the K-Cup® pod holder. This will remove oils and coffee residue, ensuring a fresher taste.

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Keurig K-Slim + Iced: Descaling Instructions

Why Descaling is Important:

Over time, minerals in water accumulate inside your Keurig, leading to poor performance and brewing issues. Descaling removes these deposits and improves water flow.

Step-by-Step Descaling Guide:

Step 1: Prepare the Brewer

• Pour the entire bottle of Keurig® Descaling Solution into the water reservoir. Fill the empty bottle with water and add it to the reservoir.

Step 2: Start the Descaling Mode

• With the brewer powered off, press and hold the BREW OVER ICE button, then press and hold both the 8oz and 12oz buttons for 3 seconds. The DESCALE light will turn on.

Step 3: Run Cleansing Brews

• Once the BREW button starts flashing, press it to initiate a cleansing brew. Discard the hot liquid into the sink. Repeat this process until the ADD WATER light illuminates.

Step 4: Fresh Water Rinse

• Refill the water reservoir with fresh water and repeat the brewing process. This will remove any remaining descaling solution.

Here’s a concise table summarizing common issues with the Keurig K-Slim + Iced Coffee Maker and their solutions:

Issue	Solution
Brewer Not Brewing	– Ensure water reservoir is filled to the MAX FILL line. – Recheck K-Cup® pod alignment. – Clean the entrance/exit needles with a paper clip.
Partial Cup Brewing	– Purge the water lines by pressing BREW and 12oz buttons. – Clean the needles. – Perform a descaling process if necessary.
No Power or Brewer Shuts Off	– Check the power connection and ensure the brewer is plugged into a grounded outlet. – Reset the brewer by unplugging for 10 minutes. – Press the POWER button to restart after auto-off.
Water Overflow	– Ensure K-Cup® pod is aligned correctly. – Clean needles. – Refill the reservoir to avoid overfilling.
Grounds in Coffee	– Clean the entrance/exit needles. – Clean the K-Cup® pod holder regularly.
Slow Brewing	– Perform a descaling cycle to remove mineral build-up.
Brewer Shuts Off Automatically	– Check if Auto Off is activated after 5 minutes. – Press the POWER button to restart.

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FAQs

How often should I clean my Keurig K-Slim + Iced?

Clean the K-Cup® pod holder, water reservoir, and drip tray at least once a week. Descale your brewer every 2-3 months to maintain optimal performance.

Why is my coffee brewing slowly?

Slow brewing is often caused by mineral buildup inside the brewer. Perform the descaling process to clear any blockages and improve brewing speed.

Can I use distilled water in my Keurig?

No, distilled water can cause the brewer to malfunction. Use filtered or bottled water for optimal results.

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Pro Tips for Maintaining Your Brewer

• Use Filtered Water: For the best taste and to minimize mineral buildup, always use filtered water.
• Store Properly: If you’re storing your brewer for an extended period, empty the water reservoir and keep the brewer in a safe, frost-free environment.
• Use Keurig® Pods: Non-Keurig pods may damage the machine or lead to malfunctions.

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When to Contact Customer Service

If you’ve followed all troubleshooting steps and your Keurig K-Slim + Iced is still not working, it might be time to contact Keurig Customer Support.

• Call: 1-866-901-BREW (2739)
• Online Support: Visit Keurig Support for more detailed instructions and troubleshooting videos.

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Keurig K-Slim + Iced Coffee Maker Troubleshooting User Manual – Free Download (PDF)