The Keurig K10 MINI Plus Coffee Maker is a convenient machine for brewing your favorite coffee with just a push of a button. However, like any other appliance, it can sometimes encounter issues that may prevent it from working properly.
In this detailed troubleshooting guide, we will cover the most common problems you may face with your Keurig K10 MINI Plus and provide clear, step-by-step solutions. This comprehensive guide will help you get your coffee maker back to optimal working condition.
Brewer Does Not Have Power
Possible Causes and Solutions
If your Keurig K10 MINI Plus isn’t turning on, it might be due to several reasons, such as power issues or connection problems.
Step-by-step Solutions:
- Ensure Power Button Is Pressed: Double-check that you’ve pressed the power button. The Add Water Indicator should flash blue when the Power Button is pressed. Note that the power button itself doesn’t illuminate.
- Idle Shutoff: The brewer will automatically turn off after being idle for more than 90 seconds. Press the Power Button to restart.
- Check Outlet Connection: Ensure the brewer is plugged into a secure and functional power outlet.
- Try a Different Outlet: If the machine still doesn’t turn on, try plugging it into a different outlet.
- Reset Circuit Breaker: If necessary, reset the home circuit breaker and check if the brewer starts working.
- Customer Support: If the above steps do not resolve the issue, contact Keurig Customer Service at 1-866-901-BREW (2739).
BREW Button Flashes Red Too Long
What It Means and How to Fix It
Under normal operation, the BREW Button flashes red when the machine is heating up and turns solid red during brewing. However, if the button flashes red for longer than 3 minutes, there’s an issue.
Steps to Resolve:
- Wait: Give it a few minutes, as the brewer may need extra time to heat up.
- Contact Customer Service: If the red light continues to flash for over 3 minutes, contact Keurig Customer Service for further assistance.
Add Water Indicator Does Not Flash Blue
Potential Reasons and Fixes
If the Add Water Indicator isn’t flashing blue, the brewer may not be receiving power, or there could be water in the Cold Water Reservoir.
Step-by-step Solutions:
- Ensure Brewer Has Power: Verify that the brewer is powered on (see the solution above).
- Drain Cold Water Reservoir: Lift the handle to drain all water into the brewer. If the light still doesn’t flash, proceed to the next step.
- Dispense Water: Turn off the brewer, place a mug on the Drip Tray, and press and hold the BREW Button until all water is dispensed into the mug.
- Contact Customer Service: If the brewer still doesn’t operate, contact Keurig Customer Service.
Brewer Will Not Brew
Why It May Happen and How to Fix It
If the machine doesn’t brew, it could be related to power, water issues, or even water quality.
Step-by-step Solutions:
- Check Power and Water Levels: Ensure the brewer has power and the Add Water Indicator flashes blue. If the water level is low, fill the Cold Water Reservoir.
- Use Filtered Water: Reverse osmosis or distilled water can cause operational issues. Empty the internal hot water tank and use filtered or bottled water instead.
- Reset the Brewer: If the brewer loses power during the brew cycle, lift and lower the handle to reset the machine.
Brewer Will Not Brew When Used for the First Time
Initial Setup Issues and Solutions
If you are using the Keurig K10 MINI Plus for the first time, it may fail to brew due to cold temperatures or improper setup.
Step-by-step Solutions:
- Allow to Warm Up: Let the brewer sit at room temperature for at least 2 hours before powering it on.
- Ensure Proper Power Supply: Follow the steps above to confirm the brewer is powered and ready.
Brewer Only Brews a Partial Brew
Common Causes and Fixes
If the brewer only makes a partial brew, the issue may stem from incomplete water drainage or clogs.
Step-by-step Solutions:
- Wait for Full Drainage: Ensure that all water in the Cold Water Reservoir has drained into the brewer.
- Clean the Exit Needle: A clogged exit needle can disrupt the brewing process. Refer to the user manual on cleaning the K-Cup® Pack Assembly and the exit needle.
- Descale the Brewer: Over time, mineral buildup can affect brewing. Descale the machine as per the user manual.
Brewer Shuts Off Automatically
What Happens and How to Fix It
The Keurig K10 MINI Plus is designed to automatically shut off when idle for over 90 seconds. However, if it shuts off unexpectedly during brewing, it could indicate an issue.
Step-by-step Solutions:
- Normal Shutoff: Press the Power Button to restart if the machine shuts off after idle time.
- Unexpected Shutoff During Brewing: If the machine turns off mid-brew without a power interruption, contact Keurig Customer Service.
There Is Water in the Drip Tray
Why This Happens and What to Do
Any liquid overflow from your cup or the Cold Water Reservoir will be collected in the Drip Tray.
Step-by-step Solutions:
- Check Drip Tray Regularly: If you notice water pooling in the tray, remove it and empty the contents into the sink.
- Ensure Proper Cup Size: Make sure the cup or mug you are using is the appropriate size for the brewer to prevent overflow.
Red Indicator Appears in Drip Tray
What It Means and How to Handle It
The red indicator appears when the Drip Tray is almost full, indicating that you need to empty it.
Step-by-step Solutions:
- Remove and Empty the Tray: Carefully remove the Drip Tray and empty it into the sink.
- Regular Maintenance: To prevent overflow, check the tray regularly and empty it when needed.
Contact Keurig Customer Service
If you have followed the troubleshooting steps above and your Keurig K10 MINI Plus coffee maker is still not working, it’s time to reach out to Keurig Customer Service.
How to Contact:
- Phone: Call 1-866-901-BREW (2739) for customer support.
- Email: Visit the official Keurig website for email support or live chat assistance.
By following this Step-by-Step Troubleshooting Guide for the Keurig K10 MINI Plus Coffee Maker, you should be able to resolve the most common issues and get your machine back to perfect working condition.
Always follow the manufacturer’s guidelines and ensure your brewer is cleaned and maintained regularly. If the problem persists, don’t hesitate to contact Keurig Customer Service for further assistance.
FAQs
Why does the Power Button not illuminate on my Keurig K10 MINI Plus?
The Power Button on the Keurig K10 MINI Plus does not light up. However, the Add Water Indicator should flash blue when the power button is pressed.
Can I use distilled water in my Keurig K10 MINI Plus?
It’s recommended to use filtered or bottled water instead of distilled or reverse osmosis water, as these types of water may cause operational issues.
How can I clean the K-Cup® Pack Assembly?
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